We use different packaging depending on the size of the poster and the country where the item is produced and shipped.
Our standard packaging for posters is:
- Tube with mailing roll
- Flat for posters up to A4
- Tube for posters over A4
Standard shipping: With standard shipping, tracking is not guaranteed. Any shipment that we can safely pack in an A4 envelope will be sent as a letter without a tracking number. This enables the postman to deliver your goods even if you are not at home. Consignments that exceed this limit are sent as a parcel or package and thus also receive a tracking number.
Standard delivery framed products
approx. 9 business days
Shipping costs including packaging: 9.00 CHF
Free shipping, free shipping or free delivery from CHF 50.00
Artistic security packaging
Your image will be hand inspected, protective sleeved and placed in art security packaging.
When will I get my order?
It takes 3-7 days to process an order, after which it will be shipped. Ultimately, the delivery time is approx. 5-9 days
Where will my order be shipped from?
Distributed production across several locations not only speeds up delivery times, but also helps to reduce costs and CO2 emissions and enables local companies to be supported.
We are constantly expanding our range , and not all items are offered and produced at all locations. Sometimes we will forward an order to another manufacturer and ship the product internationally instead of to the location closest to your customer. Where an order is routed is determined by an algorithm that ensures stock availability, production capacity and logistics to ensure smooth and fast delivery.
Will I be charged customs fees for my order?
International orders may incur an additional duty and tax fee. This fee is not in our control and is assessed by your local customs office. Customs regulations vary greatly from country to country. Therefore, please check directly with your local customs office to see if they levy duties and taxes on your purchases.
My order should be here now, but I still don't have it. What should I do?
Before you contact us, please help us by doing the following:
- Check your shipping confirmation email for errors in the shipping address.
- Ask your local post office if they have your package.
- Check with your neighbors if the courier left the package with them.
If the delivery address was correct and the package was not delivered to the post office or to your neighbor, please contact me with your order number at firstname.lastname@example.org.
If you have found an error in your shipping address, we can send you a replacement order, but shipping will be at your own expense.